As a small business owner I’m sure you’ve been in the situation of having to decline a request for free consulting. If you find it hard to know how to respond or find the right words, then check out this advice from marketing expert Maria Marsala of www.ElevatingYourBusiness.com Although this post is several years old, it is still relevant today. I’m sure you’ll find at least a couple of suggestions that would be suitable for you to use if you find yourself in an awkward situation. and have to decline a request for free consulting.
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1. My charge for an initial consultation is “x.” If we turn out to be a good match, and you hire me, I’ll apply 1/2 of “x” towards your commitment.
2. I’m happy to give you 5 minutes or less of free time, however, most issues are more quickly & effectively resolved in an undisturbed session(s). May we schedule a meeting so I can give you my undivided attention?
3. If someone is very persistent, whip out a stopwatch & say “For $2 a minute I’d be happy to go into this now. May I start the clock & do you prefer to pay with cash or check?”
4. What I can do is refer you to a free resource on “_______.”
5. I do work with two pro-bono clients, who are in desperate need financially. I’ll take your card and add you to the waiting list.
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*advice from marketing expert Maria Marsala of www.ElevatingYourBusiness.com, posted by David Newman of Do It! Marketing